WhatsApp & Telegram Automation

Automate where your
customers already are.

WhatsApp and Telegram have 3B+ combined users. I build intelligent bots and automation workflows that turn these platforms into powerful business channels — for support, sales, and engagement.

What I Build

WhatsApp Business API

Official WhatsApp Business API integration for transactional messages, notifications, customer support, and interactive catalogs at scale.

Telegram Bot Development

Custom Telegram bots with inline keyboards, payment integration, group management, channel automation, and webhook processing.

AI-Powered Conversations

LLM-driven chatbots that understand context, handle multi-turn conversations, and escalate to humans when needed. Trained on your business data.

n8n Workflow Automation

Visual workflow builder connecting messaging platforms to your CRM, database, email, and third-party APIs. No-code and custom code nodes.

Multi-Platform Integration

Connect WhatsApp and Telegram to your existing tech stack — CRM, helpdesk, e-commerce, payment gateways, and analytics systems.

Custom API Middleware

When off-the-shelf tools fall short, I build custom middleware to bridge your messaging channels with any system or data source.

Use Cases

Messaging automation works across industries. Here are the most impactful patterns I implement for clients.

Customer Support Automation

Reduce support ticket volume by 60–80% with AI chatbots that handle FAQs, order tracking, and common requests — 24/7 across WhatsApp and Telegram.

Lead Generation & Qualification

Automated lead capture through messaging. Qualify leads with conversational forms, score them, and route to your sales team in real-time.

Order & Delivery Notifications

Transactional WhatsApp messages for order confirmation, shipping updates, delivery tracking, and feedback collection. Higher open rates than email.

Appointment & Booking Bots

Let customers book, reschedule, and cancel appointments via WhatsApp or Telegram with calendar integration and automated reminders.

E-Commerce Catalog Bots

Product browsing, cart management, and checkout flows entirely within WhatsApp. Integrated with Shopify, WooCommerce, or custom backends.

Internal Team Automation

Telegram bots for team notifications, deployment triggers, monitoring alerts, and daily standup automation for engineering teams.

Technology Stack

WhatsApp Business APITelegram Bot APIn8nNode.jsPythonLangChainOpenAITwilioBaileysgrammy.jsRedisPostgreSQLWebhook ProcessingREST APIsDockerSupabase

Let's automate your messaging

Tell me about your business, your customers, and your messaging goals. I'll design the automation architecture and get it production-ready.

Get in Touch